Effective Date: Shipping Policy
- Shipping Options and Costs
- Domestic Shipping: We offer various shipping options within the United States, including standard, expedited, and overnight shipping. Shipping costs are calculated at checkout based on the destination and selected shipping method.
- International Shipping: We currently ship to select international destinations. Shipping costs and delivery times for international orders vary by location and will be calculated at checkout.
- Processing Time
- Orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
- Delivery Time
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Delivery times are estimates and may vary depending on tJune 15, 2024
- he destination and shipping method selected.
- Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email with tracking information once your order has been shipped. You can track your order using the tracking number provided in the email.
- Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- Certain products may have restrictions due to size, weight, or destination.
Returns Policy
- Return Eligibility
- We accept returns of unused and unopened products within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging.
- Return Process
- To initiate a return, please contact our customer service team at [your email] with your order number and reason for the return. Our team will provide you with a return authorization number and return instructions.
- Return Shipping Costs
- Customers are responsible for return shipping costs unless the item received is defective or incorrect. We recommend using a trackable shipping method for returns.
- Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.
- Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your email].
- Non-Returnable Items
- Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Custom or personalized items
Additional Information
- Damaged or Defective Items
- If you receive a damaged or defective item, please contact us within 7 days of receipt with photos of the damage or defect. We will arrange for a replacement or refund.
- Order Cancellations
- Orders can be canceled before they are processed. If you need to cancel an order, please contact us as soon as possible. Once an order has been processed, it cannot be canceled, but you may return the item in accordance with our returns policy.
- Contact Information
For any questions or requests related to this Privacy Policy, you can contact us at:
Pasquínstore.com
Pasquin Art LLCEmail: hello@pasquinstore.com
Address:1900 N Bayshore Dr Suite 1A #136 -3802 Miami, Florida, 33132 United States