Effective Date: June 15, 2024
At Pasquínstore, we aim to ensure our customers are fully satisfied with their purchases. In compliance with U.S. regulations for online stores, we offer a Right of Withdrawal policy that allows you to cancel your purchase under certain conditions.
1. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days without providing any reason. The withdrawal period will expire 14 days from the date you receive your order.
2. How to Exercise the Right of Withdrawal
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this purchase by providing a clear statement (e.g., a letter sent by mail or email). You can use the model withdrawal form provided below, but it is not mandatory.
Contact Information: Pasquínstore Email: hello@pasquinstore.com Address: 1900 N Bayshore Dr Suite 1A #136 -3802 Miami, Florida, 33132 United States Phone: xx
3. Effects of Withdrawal
If you withdraw from your purchase, we will reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a delivery method other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
4. Return of Goods
You shall send back the goods or hand them over to us at the following address, without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us.
Return Address: Pasquínstore [Your return address]
You will bear the direct cost of returning the goods.
5. Condition of Returned Goods
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. The goods must be returned in their original condition, unused, and in their original packaging.
6. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to the following:
- Custom or personalized items.
- Digital products that are delivered electronically and are not supplied on a tangible medium once the download or streaming has begun with your prior express consent.
- Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
7. Model Withdrawal Form
You may use the following form to withdraw from your purchase, but it is not mandatory:
To: Pasquínstore
Email: hello@pasquinstore.com
Address: 1900 N Bayshore Dr Suite 1A #136 -3802 Miami, Florida, 33132 United States.
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on [date] / Received on [date],
Name of consumer,
Address of consumer,
Signature of consumer (only if this form is notified on paper),
Date.